Zoom outage — July 18, 2026

Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region

Zoom’s Contact Center was disrupted for 5h 46m on July 18, 2026.

Key facts

Timeline

1. 14:18Z

   Detected · Official

   Reported directly on ZOOM's official status page — no earlier independent (crowd / dependency / measurement) signal.
2. 20:04Z

   Resolved

   Signal volume fell back below the threshold; the event was closed.

How this was detected

Confirmed by ZOOM's official status page — no independent (crowd / dependency / measurement) corroboration.